Do you have any questions that I can help you with?
Which payment methods do you accept?
How long does it take to set up once I have ordered a website?
I already have a website with it's own domain name, can I still order an ellistonBANDS website?
Do I get any email addresses with this service?
We have a design in mind for our new site. Can we have a different layout to the stock one used?
Our band has a distinct colour scheme, can our website's design incorporate this?
If I decide to leave the service can I still have my domain name I chose when ordering?
A: We accept all major credit cards, Google Checkout, PayPal and cheque.
A: We use industry leading payment handlers to manage our online transactions. We don't interfere with an any of the payment details ourselves, we leave that side of the business to the experts. They use their secure, encrypted servers to handle the transaction so you can order without worrying.
A: Please allow up to 48 hours. This is due to the domain name taking this length of time to change to point to our web servers.
A: Yes. All we require is that you change your domain's name-servers to point to the ellistonBANDS server so that you can make use of our software. This can be done after you have ordered an ellistonBANDS website. For further information on how to do this please contact the company who manages your domain name. It is a common task that can often be done in the administration area for your current website's domain name.
For reference, the name-servers for our hosting server are:
ns1.mediatemple.net
ns2.mediatemple.net
A: Yes, you will have access to a control panel which allows you to create unlimited email accounts.
A: We would be more than happy to create a bespoke layout for your show band's website. Before ordering please contact us so we can discuss your requirements further.
A: No problem. During the order process it is possible to specify your band's colours so that we can incorporate them into the design of your site.
A: In the unlikely event that you would like to leave our service, the domain name is yours to do with as you please.
